No contracts. No setup fees. Cancel anytime.
The flat rate is the whole price. Recruiting, training, compliance, and support are built in. Your practice pays for productive hours and nothing else.
No tiers, no setup fees, no annual contract. Here is how the flat rate translates into a monthly budget line, and where it earns itself back.
Hours are logged, tracked, and billed weekly at a flat $10/hour. A full-time assistant at 40 hours a week comes to $400 per week (roughly $1,700 a month), and a part-time schedule scales down in direct proportion.
An in-office hire costs far more than a wage: payroll taxes, benefits, paid time off, workers' comp, recruiting fees, training time, a desk, a computer, and software licenses. With EyeCareWorks, every one of those line items is either included in the rate or simply doesn't exist.
The flat rate is designed to pay for itself in recovered work: recall lists that actually get called, cancellations that get backfilled, denials that get chased, and benefits verified before every visit. These are the revenue tasks that stall when a front desk is at capacity.
No. We believe in earning your business every single month. EyeCareWorks operates on a frictionless, month-to-month basis with zero setup fees. You only pay a flat hourly rate for the exact hours your VA is logged into our time-tracking software. If you ever need to cancel, you can do it anytime.
Your engagement isn't tied to a single person. If your VA isn't the right fit for any reason, we'll match you with a replacement from our trained pool at no additional cost. We handle the transition so you don't have to.
Absolutely. Every EyeCareWorks specialist undergoes rigorous HIPAA training and must hold an active, third-party HIPAA certification before they are ever placed. Your assistant signs a standard Business Associate Agreement (BAA) directly with your practice before any system access, and works on a secured workstation with hardwired internet and restricted local storage.
Yes. Your dedicated VA is completely synchronized to your clinic's local operating hours (EST, CST, MST, or PST). They clock in when your front desk opens and clock out when you close, seamlessly integrating into your daily workflow.
