Real-time documentation of patient exams, refractions, OCT findings, and assessment notes. Charted directly inside your EMR by a trained eye care virtual assistant who works within your existing workflow.

Patient scheduling, inbound and outbound calls, appointment reminders, and front-desk support. Handled by a dedicated eye care virtual assistant who learns your scripts, your scheduling rules, and your patient communication tone.

Vision and medical insurance benefits verified at the time of booking, so coverage is confirmed before the appointment hits your calendar. Eligibility, copays, frame allowances, and exam frequencies documented in your EMR.

Outbound calls and texts to overdue patients, run under a structured recall protocol. Each contact attempt is documented in your EMR, appointments are scheduled in real time, and outcomes are tracked weekly. Recovers overdue patients without burning your front desk's afternoon.

Claim submission, denial follow-up, prior authorizations, patient statements, and accounts receivable follow-up. Works inside your existing billing software so you don't have to change systems to get help.

Frame board management, lab order tracking, patient status updates, and contact lens reorder coordination. Your optical operation runs on schedule without your team chasing labs.