By EyeCareWorks

EyeCare Virtual Assistant™

EyeCareWorks' dedicated remote placement service for optometry and ophthalmology practices: a trained team member working inside your practice for a flat $10 an hour.

No contracts. No setup fees. Cancel anytime.
$10/hrFlat rate, billed weekly for tracked hours
60+ hoursEye care training before placement
24 hoursMatched in as little as one day
The service

What is EyeCare Virtual Assistant™?

EyeCare Virtual Assistant™ is EyeCareWorks' remote placement service built only for optometry and ophthalmology practices. Every assistant placed through the program is a registered nurse, a licensed healthcare professional, or a healthcare graduate based in the Philippines, and earns the EyeCareWorks Certified VA certificate before placement.

A general virtual assistant learns your practice from zero, on your time. An EyeCare Virtual Assistant™ team member already knows the exam flow, vision plans versus medical insurance, contact lens and optical orders, recalls, and the EHRs eye care practices run.

  • Trained before day oneMore than 60 hours of eye care training and assessments
  • Works in your EHRTrained on Eyefinity and RevolutionEHR, works in any system
  • HIPAA certifiedThird-party certification, BAA signed directly with your practice
  • Vetted and dedicatedBackground check, NBI clearance, and the same person every day
Roles

Three roles in the EyeCare Virtual Assistant™ program

One assistant, one role, dedicated to your practice.

Virtual Receptionist

Answers every call, books and confirms appointments, verifies vision and medical insurance, and runs recalls so the schedule stays full.

Virtual receptionist

Virtual Scribe

Documents the exam in your EHR in real time, so the doctor stays face to face with the patient.

Virtual scribe

Virtual Administrative Assistant

Prior authorizations, eligibility checks, claims follow-up, credentialing paperwork and patient statements, handled daily.

Virtual admin

Simple Pricing for Busy Practices

No contracts. No setup fees. Cancel anytime.

Service
Dedicated EyeCare Virtual Assistant™
Rate
$10.00 PER HOUR
Billing
Weekly, for tracked productive hours only
Term
No contracts · Cancel anytime
Replacement
Free anytime, no extra cost
Flexibility
Scale hours up or down as needed
Ongoing support
Included
Setup fees
None
Schedule a Call
The rate above is the whole price. There is nothing else to add.
FAQ

Common questions

What is EyeCare Virtual Assistant™?

EyeCare Virtual Assistant™ is EyeCareWorks' remote placement service for optometry and ophthalmology practices. Your assistant handles reception, scribing or administrative work inside your own systems, on your practice's hours, for a flat $10 an hour.

How is it different from a general or medical virtual assistant service?

Focus. A general or medical virtual assistant is trained broadly and learns eye care on your time. Every assistant placed through EyeCare Virtual Assistant™ completes more than 60 hours of optometry and ophthalmology training and assessments before placement, so vision plans, recalls, refractions and eye care EHRs are familiar on day one.

Is the service HIPAA compliant?

Every assistant placed through EyeCare Virtual Assistant™ completes formal HIPAA training and holds an active third-party HIPAA certification. The assistant signs a Business Associate Agreement directly with your practice and works from a secured workstation with hardwired internet and restricted local storage.

How much does it cost?

$10 an hour, flat, for every role. You are billed weekly for tracked productive hours only. No contracts, no setup fees, no notice period: cancel anytime.

How fast can an assistant start?

In as little as 24 hours after your consultation. We match you with a certified assistant from our trained pool, introduce you, and agree on the start date together.

Get started with EyeCare Virtual Assistant™

A short call is all it takes to see who we would match you with.

Schedule a call